ChatGPT's Motivational Effects on Japanese University EFL Learners: A Qualitative Analysis

Abstract

ChatGPT, a natural language-processing tool that is trained with a vast number of human languages, allows users to engage in human-to-human-like conversations. To date, the motivational effects of sophisticated AI-powered and multifunctional chatbots on English as a foreign language (EFL) learners have not been fully explored. This study included 10 EFL students at a Japanese university who enrolled in massive open online courses (MOOCs) and used ChatGPT. The students’ comments on ChatGPT regarding its use and effects on their motivational aspects were qualitatively examined through open coding procedures, and the findings suggested that students were motivated and experienced decreased anxiety. Furthermore, the students showed that although ChatGPT could motivate them through private learning assistance, it could also reduce students’ confidence if not used appropriately.

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